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Shipping Information
1. General Information
We offer only Registered international Mail (with Tracking Number) as more faster and reliable delivery service.
We offer FREE SHIPPING for $20+ orders.
The shipping costs for orders lower then 20$ is 9.99$.
The orders will be shipped from our warehouse in Ukraine or USA.
*The shipping cost for orders to Canada is 9.99$.
2. Handling Time
All items will be shipped within 1 business day after receiving cleared payment. However in some cases the handling time may be up to 2 - 3 business days before your order is shipped.
3. Delivery Locations
Items offered on our website are available for delivery to addresses around the world.
4. Delivery Times
Delivery times are estimates and commence from the date of shipping, rather than the date of your order. Delivery times are to be used as a guide only. Unless there are exceptional circumstances, we make every effort to fulfil your order within estimated number of business days of the date of your order. Business day means Monday to Friday, except public holidays. Please note we do not ship on Sundays.
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and items ordered. Products may also be delivered in separate shipments.
Estimated delivery times:
| Destination | International Registered mail |
| Most EU countries(see exceptions below), Israel and USA(signature required) | 7 - 14 business days |
| Korea, Japan, Romania, Italy, Belgium, Slovenia, Finland, Estonia and Singapore | 11 - 18 business days |
| Portugal, Macedonia, Serbia and Malta | 11 - 21 business days |
| Canada, New Zealand | 15 - 30 business days |
| Rest of World | 21 - 35 business days |
5. Delivery Instructions
You can provide special delivery instructions on the check-out page of our website.
6. Questions
If you have any questions about the delivery and shipment or your order, please contact us at info@best4.pet